dM
doreen M
1 reviews | Active since Jan 2011
27 May 2024, 12:36
Platinum membership?
Legalwise promised to explain to me why they withdrew from my High Court case after 12 years. Why didn’t they speak for me when I needed them? Why did they grant me platinum membership and not match it with platinum service? I’m dumbfounded that the relevant Ombud sided with Legalwise in potential negligence. My question remains: Why? Thanks for the anticipated explanation.
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LegalWise's replyOfficial
05 Jun 2024, 10:32Hi doreen,
We refer to your complaint. We apologize for the experience you had with our service.
We have forwarded your complaint to the relevant Manager who will be in contact with you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We have forwarded your complaint to the relevant Manager who will be in contact with you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply05 Jun 2024, 10:32
Official
Hi doreen,
We refer to your complaint. We apologize for the experience you had with our service.
We have forwarded your complaint to the relevant Manager who will be in contact with you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We have forwarded your complaint to the relevant Manager who will be in contact with you.
Nonhlanhla Kheswa
Consultant: Customer Care