Platinum Members - Conveyancing Product beware Not beneficial

I am a Platinum member for years simply becuse of the Conveyancing benefit. Only to discover after all these years that no 60% discount is payable. I attached Legalwise's response and I'm simply doing to to create an awareness for all PPlatinum members that the Platinum Benefit is a waste of our good earned monies. Rather deposit the R360 pm into a bank account and be safe."

Dear Mr Pillay

We trust that you are well,

We acknowledge your complaint of the 11th of June 2024 and wish to advise you as that after careful investigation, it has come to our attention that you initially contacted in April 2024 regarding the transfer of a property that was bought through a bond. It is confirmed that you consulted with our Lubi Sibeko, who advised you that you can use one of attorneys that is on the Panel to assist you with the transfer of the property and she further confirmed with you telephonically that we will only pay an attorney that is on our Panel.

We do take note of your reference to our membership agreement that we will pay an attorneys that assist you with a matter based on LegalWises Tariffs, however we wish to bring to your attention that you please read the membership agreement in its totality especially under the Platinum services. In as much as we advise you that we will pay the attorneys according to our Tariffs, that clause is not applicable to our Platinum services benefits like the conveyancing Benefit. We are very strict when it comes to this as we must be the ones that instruct such an attorney as we have a service level agreement in place for such kind of services'"

That's there response. Let me warn Platinum members, I went to great lenghts to find a Conveyancer that was on Legalwise or Nedbank's panel without success as Conveyances refuse to do work for Legalwise for reasons known to them. Don't waste your hard-earned money on a company that hits you with the fine print only to enrich themselves and their shareholders. It costed me R6000 for the Conveyancer but Legalwise refuses to pay 60% and now says, they should have liaised with the Conveyancer. Utter *******. We are not initially told or given examples of a payment breakdown that that there are other fees which are charged but legalwise only pays 60% of the attorney fees. Beware of these Legalwsie consultants in malls who like vultures rush to offer an awesome product but they themselves do not have the in depth nitty gritties product knowledge. I regret taking out a legalwise policy and I wanted to cancel my policy 4 years ago, but I have a case that's running for over 7 years and I'm afraid if I cancel Legalwise won't assist me. Once that case is resolved then it's bye, farewell rest in peace Legalwise