TM
Thuthuka M
1 reviews | Active since May 2012
14 Jan 2020, 14:59
Pay Your Service Providers So They Provide Service
Legalwise is a Pathetic institution with mostly pathetic, unprofessional employees, except for a handful. Their appointment legal practitioner won the case but cannot give me basic information because Legalwise has not paid them their dues - over 4 months after judgement. You are just ******** everyone it seems.
Pay the lawyers because I want the matter to be a garnish. The defendant is a terrible payer. Off late she has been making contact asking to pay at other times. She has never paid on the date, as per the order of court
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Replies (1)LegalWise's replyOfficial
17 Jan 2020, 15:20Hi Thuthuka M
We apologise for the lack of service received.
We have escalated your dissatisfaction to our Claims Department for resolution. We confirm that our Claims Assessor, Mr Harry Maphale, made contact with you in an attempt to resolve. We are advised that an e-mail was sent to your attorneys, to proceed assisting you regarding your matter.
Thank you for bring this complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
We apologise for the lack of service received.
We have escalated your dissatisfaction to our Claims Department for resolution. We confirm that our Claims Assessor, Mr Harry Maphale, made contact with you in an attempt to resolve. We are advised that an e-mail was sent to your attorneys, to proceed assisting you regarding your matter.
Thank you for bring this complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply17 Jan 2020, 15:20
Official
Hi Thuthuka M
We apologise for the lack of service received.
We have escalated your dissatisfaction to our Claims Department for resolution. We confirm that our Claims Assessor, Mr Harry Maphale, made contact with you in an attempt to resolve. We are advised that an e-mail was sent to your attorneys, to proceed assisting you regarding your matter.
Thank you for bring this complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
We apologise for the lack of service received.
We have escalated your dissatisfaction to our Claims Department for resolution. We confirm that our Claims Assessor, Mr Harry Maphale, made contact with you in an attempt to resolve. We are advised that an e-mail was sent to your attorneys, to proceed assisting you regarding your matter.
Thank you for bring this complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
