jM
jiroshan M

1 reviews | Active since Oct 2012

27 Aug 2022, 23:28

PATHETIC SERVICE!!!

Not impressed with their service! Poor Pathetic service! I started membership in May and was told a 3 months waiting period, 4 months down the line after many debits, I am told that I am still under the waiting period. Debits go off but unable to use services I pay for. Stay away from this useless company!

0
Replies (3)
LegalWise
LegalWise's reply29 Aug 2022, 09:04
Official
Hi Jiroshan M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
LegalWise
LegalWise's reply31 Aug 2022, 13:18
Official
Hi Jiroshan M

We refer to your above mentioned concern.

We have attempted to make contact with you on the number provided to discuss your concern with no success.

We note that your memberships inception date is 20 June 2022 and as such you were rightfully informed that you are still within the waiting period. 

We remain committed in providing you with quality legal assistance.

Thabo Singela
Consultant : Customer Care.
jM
jiroshan M's update31 Aug 2022, 17:09
Reviewer Update
Hi Thabo. My membership started at the beginning of May. You people decide to debit my account in June and now say inception date is 20 June. The irregular debit order dates is an issue on your side and that needs to be rectified. As far as I'm concerned my membership started in May.