LS
Lea S

1 reviews | Active since May 2016

07 Jun 2022, 01:29

Pathetic service

Since from 2017 waiting for a reply regarding the case given to them ,all docs sent to the appointed lawyers given to me by them and now legslwise sent me a mail stating that the appointed lawyers closed their practice and I must call them to tell them to appoint another lawyers ,what a joke I have been. Paying legalwise since and I regret ever choosing them as my lawyers they will dissapoint you they have been failing me since and now they just top the chart ,useless lawyers they want me to call them instead of calling me and saying we have your file from previous lawyers we handed your case to another lawyers,now it is my job to run around and use my airtime to call the useless lawyers again does it really make sense ,wer is my case file why can't you retrieve it from them and hand it over to another law firm why is it my problem now when you debit my account you don't waste time but I gave you a case since 2017 been complaining abt the same lawyers and now you HV the nerve to tell me to call you ,who is the customer between you and me ,what nonsense did you just send me on my email ??? From 2017 and now you are coming in 2022 to tell me stories ?????????? useless pathetic lawyers when one thinks they have lawyers on standby and boosting about them then later they just receive useless nonsense email from legal wise I will never recommend you guys to anyone you are pathetic ,you guys are just ***** we pay you to do nothing

0
Replies (2)
LegalWise
LegalWise's reply07 Jun 2022, 11:11
Official
Hi Lea S,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
LS
Lea S's update17 Jun 2022, 11:03
Reviewer Update
Clearly you guys just ******* your client ,have been paying you for years and years and you treat people like we owe you ,I am still waiting for your call supervisor to contact me since last week ,I called because I was told you tried calling me which was a lie and I was told that the supervisor will contact me I am still waiting for that supervisor,what is wrong with legalwise what are we paying you for ??? If you can even solve a problem