BG
Bongisa G

1 reviews | Active since Sept 2020

21 Jun 2021, 10:14

Pathetic service all you do is eat our money.. I want all my money back that I have been paying you.

I would like to withdraw with legal Wise you guys failed me dismal. First of all I'm not happy with your so called poor service. I would also like to cancel my contract with you. The lawyer you assigned for me is not motivated and not doing his job because ever since he has not contacted me and its almost been a month also when I call he doesn't answer my calls or revert back. I'm so angry with your stupid terrible service all you do you eat people's money and how am I gonna be represented by him if he is not showing enthusiasm. He is not motivated and I read a lot about your lawyers they a waste of time and money people go down for something they ddnt do because they not represented properly with your lawyers. Plz cancel my contract and reimburse me all money that I've been paying all these years you guys are ******. I do not want the lawyer you nominated for me I'm not happy with his service. Plz I want nothing to do with you guys ever you pathetic, terrible and scanners. Innocent people go down for things they didn't do because of your lawyers that ate not Motivated and you call that you the beat A team no guys cancel all my services with you also pay me back all of my money.

0
Replies (5)
LegalWise
LegalWise's reply21 Jun 2021, 12:05
Official
Hi Bongisa G
 
 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating, we will revert to you.
 
 Thabo Singela
 Consultant: Customer Care 
BG
Bongisa G's update21 Jun 2021, 16:34
Reviewer Update
Look I'm not interested in you to revert, just cancel this and keep your lawyer because you guys are ********.
BG
Bongisa G's update22 Jun 2021, 08:28
Reviewer Update
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LegalWise
LegalWise's reply22 Jun 2021, 09:18
Official
Hi Bongisa G

 Please note that your concern has been escalated to the claims department for further assistance.

The claims department will be in contact with you today.  

 Thabo Singela
 Consultant: Customer Care 
LegalWise
LegalWise's reply01 Jul 2021, 10:03
Official
Hi 

We confirm that we have investigated your complaint and it was escalated to the Claims Manager, Robert Mngomezulu . We further confirm that the Claims Manager has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Thabo Singela
Consultant: Customer Care