ZM
Zimisele M
1 reviews | Active since Nov 2011
03 Jun 2020, 10:34
Pathetic Service
Legalwise is useless when it comes to assisting their clients. Pathetic service by Randburg branch ever. I have been sending emails doing a follow up with my case but no one is bothering to come back to me. Even complained on legalwise website but still, dololo response. This is a joke legal company ever. How on earth can they even win a case with the way they do things.
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Replies (2)
LegalWise's replyOfficial
05 Jun 2020, 11:51Hi Zimisele M
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply05 Jun 2020, 11:51
Official
Hi Zimisele M
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
22 Jun 2020, 15:43Hi Zimisele M
We are sorry to hear of the experience you encountered.
We investigated your concerns and escalated to our Paralegal Services Regional Manager, Ms Antonia Smith. We confirm that you have been contacted by our Mr Thina Makhani to discuss your matter. We further confirm e-mail communication sent to you by our Paralegal Services Legal Counselor,Ms Pearl Mtyali, advising about your matter.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
We investigated your concerns and escalated to our Paralegal Services Regional Manager, Ms Antonia Smith. We confirm that you have been contacted by our Mr Thina Makhani to discuss your matter. We further confirm e-mail communication sent to you by our Paralegal Services Legal Counselor,Ms Pearl Mtyali, advising about your matter.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply22 Jun 2020, 15:43
Official
Hi Zimisele M
We are sorry to hear of the experience you encountered.
We investigated your concerns and escalated to our Paralegal Services Regional Manager, Ms Antonia Smith. We confirm that you have been contacted by our Mr Thina Makhani to discuss your matter. We further confirm e-mail communication sent to you by our Paralegal Services Legal Counselor,Ms Pearl Mtyali, advising about your matter.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
We investigated your concerns and escalated to our Paralegal Services Regional Manager, Ms Antonia Smith. We confirm that you have been contacted by our Mr Thina Makhani to discuss your matter. We further confirm e-mail communication sent to you by our Paralegal Services Legal Counselor,Ms Pearl Mtyali, advising about your matter.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care