RM
Rofhiwa M
1 reviews | Active since Oct 2010
17 Dec 2019, 15:47
Pathetic service
Legalwise doesnt help at ALL, they do not HELP. Now I made a decision that I am cancelling my contract with them as I feel like I am paying for nothing, they always say there is nothing we can do, even on small thing that doesnt even take much an effort, they dont even try to assist.
Their service is so pathetic, I am done with them.
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LegalWise's replyOfficial
27 Dec 2019, 14:39Hi Rofhiwa M
Thank you for letting us know of the experience you had.
We investigated your concerns and requested our Paralegal Services Regional Manager, Kedibone Masuku, to contact you. We confirm that our Ms Masuku has been in contact with you to discuss your matter and the steps to be taken to further assist you.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care
Thank you for letting us know of the experience you had.
We investigated your concerns and requested our Paralegal Services Regional Manager, Kedibone Masuku, to contact you. We confirm that our Ms Masuku has been in contact with you to discuss your matter and the steps to be taken to further assist you.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply27 Dec 2019, 14:39
Official
Hi Rofhiwa M
Thank you for letting us know of the experience you had.
We investigated your concerns and requested our Paralegal Services Regional Manager, Kedibone Masuku, to contact you. We confirm that our Ms Masuku has been in contact with you to discuss your matter and the steps to be taken to further assist you.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care
Thank you for letting us know of the experience you had.
We investigated your concerns and requested our Paralegal Services Regional Manager, Kedibone Masuku, to contact you. We confirm that our Ms Masuku has been in contact with you to discuss your matter and the steps to be taken to further assist you.
We thank you for giving us the opportunity to resolve your complaint.
Connie Serekoeng
Consultant: Customer Care