JM
Jinolane M

1 reviews | Active since Mar 2019

12 Dec 2022, 11:39

Pathetic Service

Pathetic service ever, I raised my grievances with this atupis company more than 2 months ago.. I provided them with all the information they needed, i had to follow up to just for a letter of demand to be issued.. their turn around time lapsed bur no action, while they deduct monthly but they can't deliver some sort of service.

0
Replies (2)
LegalWise
LegalWise's reply12 Dec 2022, 12:52
Official
Hi Jinolane M

we refer to your above-mentioned concern.

We are sorry for the experience you had with our service.

Kindly provide us with your ID or membership number to enable us to investigate further .

Thabo Singela
Consultant: Customer Care.
LegalWise
LegalWise's reply04 Jan 2023, 14:19
Official
Hi Jinolane M

With reference to the above concern, we confirm that you were contacted by your legal counselor on 14/12/2022 and your case was discussed as well as the possible course of action that could be taken.

We further note that you have opted to cancel your membership.

We apologize for the remiss in our service, if any.

Thabo Singela
Consultant: Customer Care.