1 reviews | Active since Mar 2009
Pathetic service
Hi 2 months later and I have still not been assisted. Your Durban branch has ignored my emails and have not provided any feedback to date. Please do not action my request. I do not want any assistance from you guys and I WILL go to the ombudsman . Furthermore,please cancel this policy. I have wasted enough money on you guys over the last four years. I would also like a refund on my premiums. Again,please do not action my request as i do not want to make a fool of myself by taking legal action on anyone 2 months after the issue occured.Thank you
We acknowledge receipt of your concern with reference number 21676.
We confirm that we have escalated your concern to Durban Branch for investigation. We also note your request and we will contact you in due course.
Regards,
JN
We acknowledge receipt of your concern with reference number 21676.
We confirm that we have escalated your concern to Durban Branch for investigation. We also note your request and we will contact you in due course.
Regards,
JN