SZ
Simphiwe Z

1 reviews | Active since Jul 2014

01 Sept 2017, 13:09

pathetic service

I HAVE NEVER SEEN SUCH PATHETIC SERVICE . I HAVE BEEN WITH LEGAL WISE FOR ALMOST A YEAR NOW AND I HAVE BEEN PAYING MY MONEY MONTH IN AN OUT. TODAY I HAVE A CRISES AT WORK AN I NEED THEM TO INTERVENE INSTEAD I GOT A RUDE LADY BY THE NAME OF ZANDI WHO JUST GIVES ME ATTITUDE I ASK HER TO PUT ME TO CANCELATION BECAUSE THEY DONT WANA HELP. SHE PUTS ME TO SWITCH BORD I ASK THE GUY THAT I WANA CANCEL AND I AM TOLD THE WHOLE TEAM OF CANCELATION IS IN A MEETING HOW WEIRD. I ASK FOR REF TO CONVISATION AND HE PUTS ME TO NEW CONTRACTD WHAT PATHETIC SERVICE. I THEN NOW ASK WHATS HAPPENING CAN SHE ASSIST AND SHE TELLS ME THAT MONTH END THEY DONT CANCEL AND THEY DONT USE SYSTEMS I MUST SEND A REQUET VIA E-MAIL I ASK HER TO SEND ME THE E MAIL SO SHE SAYS THEY DONT USE THE SYSTEMS TODAY ITS MONTH END HOW THE F... DO THEY TELL A CUSTOMER WHO PAYS THEM EVERY MONTH SUCH ****. THEY HAVE SHOWN ME THEY NOTHING BUT USELESS..

0
Replies (1)
LegalWise
LegalWise's reply04 Sept 2017, 09:40
Official

We refer to your concern with reference number 21093 and 21094.

We confirm that we have escalated your concern to the Florida Branch for investigation. We will contact you in due course.

Kind Regards

CS.