1 reviews | Active since Jan 2012
Pathetic. 6 weeks to respond. No help at all!!
<p>I emailed customer care and followed up with a 2nd email.</p> <p>I tried to phone but stayed on hold for so long I gave up.</p> <p>They finally responded 6 weeks later way past when I actually needed them.</p> <p>I wasn't paid and needed urgent assistance but after paying for 7 years they failed me miserably.</p> <p> </p> <p>I want all my premiums back and definitely would not recommend them.</p> <p>In my opinion they are PATHETIC.</p> <p> </p>
We acknowledge receipt of your complaint with reference number 13962.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards
We acknowledge receipt of your complaint with reference number 13962.
We confirm that we have escalated your complaint to the Legal Call Center Manager, who will contact you before end of business today.
Regards
As expected, in my opinion they are idiots. I have told them several times that I am traveling and I am at a different timezone and yet they can't even get that right and keep calling after hours i.e. when I am sleeping. I have even emailed them to communicate on email but it takes them almost a month to respond. What a waste of time and money. If you need a good legal company don't count on them!
As expected, in my opinion they are idiots. I have told them several times that I am traveling and I am at a different timezone and yet they can't even get that right and keep calling after hours i.e. when I am sleeping. I have even emailed them to communicate on email but it takes them almost a month to respond. What a waste of time and money. If you need a good legal company don't count on them!