BB
Brucelynn B
1 reviews | Active since May 2021
05 Aug 2024, 14:21
One bad apple makes the whole pack rotten, no service from one person can cause the whole company to look bad.
Disappointed in the service from Legal Wise I logged case with legal wise in may this year was advised by Thokozani to come back 31/07/2023. I called legal Wise last week regarding my case CVL***4. They asked me to send docs Thokozani will call me back. No call from him since last week. Called to complain they log the complaint against another lady who handled a case for me and who took the liberty to call me back. People be wise when taking cover with this company they take our money but when it comes to service it is not all that. But to make note they are not all that way a lady named Saloshni not even her case keeps calling trying to assist.
Helpful (0)
Replies (1)0
Replies (1)LegalWise's replyOfficial
22 Aug 2024, 10:58Hi Brucelynn B,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply22 Aug 2024, 10:58
Official
Hi Brucelynn B,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
