PM
Palesa M
1 reviews | Active since Sept 2019
26 Sept 2019, 05:26
On time to take your money, no where to be found when you need assistance.
It seems we pay this company for nothing. The idea behind it is brilliant but the service is terrible. I’ve sent an online request to these people and to date I have heard nothing back almost TWO WEEKS later! Mind you, you will probably contact this business after years trying to get assistance due to the nature of the business. I pay a lot annually for this subpar service, so many South African businesses are sadly a disgrace, this one is no different.
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LegalWise's replyOfficial
01 Oct 2019, 14:57Hi Palesa
We are sorry to hear that you did not receive a response to your request.
We confirm that Ms Connie Serekoeng from our Customer Care Department has contacted you and requested the documents from you with a view of assisting.
Ms Connie Serekoeng has requested our Paralegal Services Department to assist with your matter and two paralegal services files have been opened in an attempt to resolve your legal query.
We thank you for affording us the opportunity to assist you and apologise once more.
Lee Pillay
Head:Customer Care
We are sorry to hear that you did not receive a response to your request.
We confirm that Ms Connie Serekoeng from our Customer Care Department has contacted you and requested the documents from you with a view of assisting.
Ms Connie Serekoeng has requested our Paralegal Services Department to assist with your matter and two paralegal services files have been opened in an attempt to resolve your legal query.
We thank you for affording us the opportunity to assist you and apologise once more.
Lee Pillay
Head:Customer Care
LegalWise's reply01 Oct 2019, 14:57
Official
Hi Palesa
We are sorry to hear that you did not receive a response to your request.
We confirm that Ms Connie Serekoeng from our Customer Care Department has contacted you and requested the documents from you with a view of assisting.
Ms Connie Serekoeng has requested our Paralegal Services Department to assist with your matter and two paralegal services files have been opened in an attempt to resolve your legal query.
We thank you for affording us the opportunity to assist you and apologise once more.
Lee Pillay
Head:Customer Care
We are sorry to hear that you did not receive a response to your request.
We confirm that Ms Connie Serekoeng from our Customer Care Department has contacted you and requested the documents from you with a view of assisting.
Ms Connie Serekoeng has requested our Paralegal Services Department to assist with your matter and two paralegal services files have been opened in an attempt to resolve your legal query.
We thank you for affording us the opportunity to assist you and apologise once more.
Lee Pillay
Head:Customer Care