Not the first time

On April 21st I submitted an email to a company whose details have been skewed and copied in legalwise, with a request for them to respond.<br> No response was received.<br> <br> I followed up on this by submitting an email to their customer care email address on the April 24th, assuming that I would then receive a prompt reply.<br> No response was received, yet again.<br> <br> I submitted another email to the customer care address earlier today, just after 1pm, and guess what?<br> Yep! No response.<br> <br> I also upgraded my Gold Membership to a Platinum status a good couple of months ago (more than 6 months for sure) and to date, I have not received my new card.<br> <br> Should I cancel my membership altogether and rather go with an alternative service provider? If so, please keep in mind that I will also influence all my friends and family I have persuaded to join LegalWise without remorse in order to avoid hypocrisy.<br> <br> If my business means nothing to you and wish for me to take it elsewhere, then please do not respond to this complaint. Otherwise, if the opposite is true, then I would like to offer you an opportunity to redeem yourselves @ LegalWise with an explanation as to why the former poor response.