Not being assisted

Item: LegalWise
Rating: 1
Author: Joani M

Hi Can someone please assist me with my matter, I am not getting response from the person I am suppose to be dealing with. Please allocate someone else to me. Policy number ********** 1

Helpful (0)

Replies (3)

LegalWise's replyOfficial

13 Apr 2018, 15:30

Dear Sir/Madam

We refer to your concern.

Thank you for your review, we confirm being in contact with you to resolve your concern. We have requested the Branch Manager to contact you.

Kind Regards

CS.

LegalWise's reply13 Apr 2018, 15:30

Official

Dear Sir/Madam

We refer to your concern.

Thank you for your review, we confirm being in contact with you to resolve your concern. We have requested the Branch Manager to contact you.

Kind Regards

CS.

Joani M's updateReviewer Update

31 Jul 2018, 13:09

It is no help to me when Connie replies to me. This is the only person who would assist me and even then the complaint is forwarded to another useless employee. There is no use to even complaining here.

Joani M's update31 Jul 2018, 13:09

Reviewer Update

LegalWise's replyOfficial

01 Aug 2018, 10:59

Dear Sir/Madam

We refer to your concern.

We confirm that we called you and you indicated that you will send an e-mail to discuss your concern further.

Kind Regards

CS.

LegalWise's reply01 Aug 2018, 10:59

Official

Dear Sir/Madam

We refer to your concern.

We confirm that we called you and you indicated that you will send an e-mail to discuss your concern further.

Kind Regards

CS.