1 reviews | Active since Mar 2014
Not assisted - What am I am paying for?
<p>I had spoken to a legal advisor in June about legal assitance I require. I spoke to Ofentse Malaka and sent him all the documents. I recieved and email in August whic had my updated credit profile. I responded asking him why am I getting my updated credit profile when that was not what I need assistance with. His reponse was that I send through the documents for him to assist me. I DID SEND THE DOCUMENTS SO WHAT THE HELL WAS HE THINKING AND IT TOOK SO LONG TO PROVIDE INFORMATION THAT WAS TOTALLY IRRELEVANT. This is a person with legal backround that I am dealing with .... I doubt it seeing that he is unable to follow through and provide the right feedback timeously. </p>
We refer to your complaint.
We confirm that we have forwarded an e-mail to your address, requesting your Membership number to enable us to investigate your complaint. We further confirm that we called your cellphone which was ringing without an answer. Kindly respond to us for urgent assistance.
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We refer to your complaint.
We confirm that we have forwarded an e-mail to your address, requesting your Membership number to enable us to investigate your complaint. We further confirm that we called your cellphone which was ringing without an answer. Kindly respond to us for urgent assistance.
Regards
We acknowledge receipt of your complaint with reference number 15485.
We confirm that we have escalated your complaint to the Legal Call Center Supervisor, who will contact you before end of business today.
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We acknowledge receipt of your complaint with reference number 15485.
We confirm that we have escalated your complaint to the Legal Call Center Supervisor, who will contact you before end of business today.
Regards