1 reviews | Active since Feb 2018
Non payment of claim
Read this carefully before you join Lе galwise. This is my second complaint here.
We are dealing with legal issue since last year and it's going nowhere. Legalwise is not interested in covering legal costs as it should.
They will be taking your monthly payments diligently, but when it comes to sorting out legal matters, you will never hear from them and they will come up with all possible delays/excuses not to cover legal representative costs.
After all, it's the purpose of this company, to have a legal cover for their members if need be.
Yes, when you read their website or brochures or ads, they promise a lot, how they will help and will provide lawyers and blah blah blah. But in reality, all they do is toss you from consultant to consultant, will delay on your matter for as long as possible with the purpose of not using the funds as per membership.
In fact, they are not even replying to our emails anymore, that's how they operate.
We refer to your above mentioned concern.
May you kindly provide us with your ID or membership number to enable us to assist you further.
Nonhlanhla Kheswa
Consultant : Customer Care
We refer to your above mentioned concern.
May you kindly provide us with your ID or membership number to enable us to assist you further.
Nonhlanhla Kheswa
Consultant : Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you regarding your complaint.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department