No service (or even response) from legalwise

<p>I had an issue with Telkom that sold me a LTE router and then they never delivered the router but still charged me monthly. After six months of trying to get it through to them that I don't have the router yet I decided to make use of my legalwise team I so happily every month pay my premium to. Long story short, after 3 attempts to make contact with them (one email, and then twice filled in the form online which guarantees a response within 48 hours) ... no response.</p> <p>In the meanwhile, sorted out my issue with Telkom and they even paid me back the money they took as I had them cancelled my contract.</p> <p>So, I decided to cancel my subscription with legalwise ... went through all the pain of calling them ... ask what I need to do to cancel, send them an email, explain briefly why I quit, in a civilized way. And they just go ahead and cancelled my subscription and did not even once said sorry or how can we make it right … basically try to keep me as client. It seems like they are just interested in one’s money.</p> <p>Just an honest heads up from my experience.</p>