TG
Thomas G
1 reviews | Active since Aug 2013
24 May 2022, 13:22
No service
This is about the 10th bad review am writing about legal wise. I sent them an urgent matter yesterday. It takes them for ever to get back to me and reply I would to speak to someone in charge or would like the money I have spent on them for the last 10years to be refunded to my account I'll go find someone else who would like to help
Helpful (0)
Replies (6)0
Replies (6)
LegalWise's replyOfficial
24 May 2022, 16:39Hi Thomas G
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that you have been contacted by the Customer Care department .
We further confirm that you were transferred to the legal department for further assistance.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that you have been contacted by the Customer Care department .
We further confirm that you were transferred to the legal department for further assistance.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
LegalWise's reply24 May 2022, 16:39
Official
Hi Thomas G
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that you have been contacted by the Customer Care department .
We further confirm that you were transferred to the legal department for further assistance.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We confirm that you have been contacted by the Customer Care department .
We further confirm that you were transferred to the legal department for further assistance.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
TG
Thomas G's updateReviewer Update
25 May 2022, 13:17Good day was was contacted by costumer care department they put me thru to legal department I waited on phone for 10min no one answered so tried to leave voice msg and I get told mail box full good bye. It's Wednesday and I have heard nothing from legalwise
TG
Thomas G's update25 May 2022, 13:17
Reviewer Update
Good day was was contacted by costumer care department they put me thru to legal department I waited on phone for 10min no one answered so tried to leave voice msg and I get told mail box full good bye. It's Wednesday and I have heard nothing from legalwise
TG
Thomas G's updateReviewer Update
25 May 2022, 17:45Good day I still haven't received any calls nothing what so ever from legal team I did try to phone was put thru again to legal department waited 10min no answer this is unacceptable
TG
Thomas G's update25 May 2022, 17:45
Reviewer Update
Good day I still haven't received any calls nothing what so ever from legal team I did try to phone was put thru again to legal department waited 10min no answer this is unacceptable
TG
Thomas G's updateReviewer Update
26 May 2022, 10:24Still haven't heard from legal wise am very disappointed in this **** service
TG
Thomas G's update26 May 2022, 10:24
Reviewer Update
Still haven't heard from legal wise am very disappointed in this **** service
LegalWise's replyOfficial
26 May 2022, 12:00Hi Thomas G
We refer to your above mentioned complaint.
Please expect a call from Customer Care .
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint.
Please expect a call from Customer Care .
Thabo Singela
Consultant : Customer Care
LegalWise's reply26 May 2022, 12:00
Official
Hi Thomas G
We refer to your above mentioned complaint.
Please expect a call from Customer Care .
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint.
Please expect a call from Customer Care .
Thabo Singela
Consultant : Customer Care
LegalWise's replyOfficial
14 Jun 2022, 10:16Hi Thomas G
We refer to your above mentioned concern.
We confirm that you were previously contacted by our branch Manger and further contacted by the customer care department.
Referring to the telephone discussion you had with our Customer Care department, we are pleased to have learnt that you were assisted and that your matter was resolved to your satisfaction.
We remain committed in providing you with quality legal service and thank you for choosing Legal Wise.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We confirm that you were previously contacted by our branch Manger and further contacted by the customer care department.
Referring to the telephone discussion you had with our Customer Care department, we are pleased to have learnt that you were assisted and that your matter was resolved to your satisfaction.
We remain committed in providing you with quality legal service and thank you for choosing Legal Wise.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply14 Jun 2022, 10:16
Official
Hi Thomas G
We refer to your above mentioned concern.
We confirm that you were previously contacted by our branch Manger and further contacted by the customer care department.
Referring to the telephone discussion you had with our Customer Care department, we are pleased to have learnt that you were assisted and that your matter was resolved to your satisfaction.
We remain committed in providing you with quality legal service and thank you for choosing Legal Wise.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We confirm that you were previously contacted by our branch Manger and further contacted by the customer care department.
Referring to the telephone discussion you had with our Customer Care department, we are pleased to have learnt that you were assisted and that your matter was resolved to your satisfaction.
We remain committed in providing you with quality legal service and thank you for choosing Legal Wise.
Thabo Singela
Consultant : Customer Care.