TM
Tanya M
1 reviews | Active since Aug 2015
12 Apr 2021, 15:42
No response from Legal wise
I have been trying to get an email that was supposed to be sent through to me on the 1st April, I am still waiting. Despite my numerous attempts asking and not getting any joy. I am getting extremely frustrated with legalwise as they are quick to want money but they can't provide a service.
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Replies (2)
LegalWise's replyOfficial
12 Apr 2021, 16:22Hi Tanya
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply12 Apr 2021, 16:22
Official
Hi Tanya
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
13 Apr 2021, 09:54Hi Tanya
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor. We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor. We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
LegalWise's reply13 Apr 2021, 09:54
Official
Hi Tanya
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor. We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor. We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care