LM
Lenny M

1 reviews | Active since Jan 2016

16 Jan 2016, 11:02

No response and matter outstanding for long

A house was registered in my name March 2015. The people did not want to move out, I went to legal wise for assistance. They appointed an attorney at Vanderbijlpark instead of Soweto and the attorney claims that my issue would have been resolved but he doesn't deal with issues on the area where the property is and he is waiting for Legal Wise to appoint another attorney in the area since September last year. I wonder why he accepted and promised 6 months if he knew its not his area of operation. I was told the matter will take 6 months but its been almost a year now and not even a simple eviction notice has been sent out. No proper feedback from the appointed attorneys and when I contact Legal Wise they always say they will follow up. I am not happy with the service and seeing some progress was gonna put my stress levels down a bit but now is like there is no one doing anything about this matter since April 2015.

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Replies (1)
LegalWise
LegalWise's reply18 Jan 2016, 15:29
Official
Hello Mablen,

We refer to your complaint with reference number 12097.

We confirm that we have escalated your complaint to the Bloemfontein Claims Hub Manager, who will contact you before the end of business today.

Regards