BS
Baiano S

1 reviews | Active since Dec 2009

16 Mar 2021, 17:11

NO PAYMENT - MEMBERSHIP NO: *** // CLAIM NUMBER: PLC793614

Camille / Legalwise,

My case, after coming this long, dragging from 2017, is now getting cold because the invoices by Metela Sibanyoni Attorney are not yet paid despite having submitted everything you asked for.

Please be advised that my case is now at risk and Metela Sibanyoni are closing my file if there is no response from you regarding this case and their invoice by Friday, 19 March 2021.

Please kindly resolve this.

0
Replies (2)
LegalWise
LegalWise's reply17 Mar 2021, 08:38
Official
Hi Baiano
 
 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating, we will revert to you.
 
 Thabo Singela
 Consultant: Customer Care 
LegalWise
LegalWise's reply17 Mar 2021, 13:55
Official
Hi  Baiano 

We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counsellor, Remembrance Ntshiyantshiya . We further confirm that our Senior Legal Counsellor has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Thabo Singela
Consultant: Customer Care