NQ
Nthabiseng Q
1 reviews | Active since Nov 2018
19 May 2020, 11:41
No feedback/ no response to their clients
I don't know what kind of organization is this they keep quiet no feedback since last tried to send emails but even today no response. Am so disappointed at least give me my premium refund ever since I joined not even 1 case has they taken seriously I want my money back I have not received any service from this organization.
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
19 May 2020, 14:26 Hi Nthabiseng Q
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply19 May 2020, 14:26
Official
Hi Nthabiseng Q
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
28 May 2020, 15:07Hi Nthabiseng Q
We refer to your complaint and confirm our telecommunication.
We further confirm communication between you and our Gauteng Claims Hub Claims Assessor, Mr Bokang Kekana regarding your matter. You discussed your matter and you were advised that the other party is no more. As such, you requested that we proceed to stop your Membership.
We apologise for the inconvenience caused.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and confirm our telecommunication.
We further confirm communication between you and our Gauteng Claims Hub Claims Assessor, Mr Bokang Kekana regarding your matter. You discussed your matter and you were advised that the other party is no more. As such, you requested that we proceed to stop your Membership.
We apologise for the inconvenience caused.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply28 May 2020, 15:07
Official
Hi Nthabiseng Q
We refer to your complaint and confirm our telecommunication.
We further confirm communication between you and our Gauteng Claims Hub Claims Assessor, Mr Bokang Kekana regarding your matter. You discussed your matter and you were advised that the other party is no more. As such, you requested that we proceed to stop your Membership.
We apologise for the inconvenience caused.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and confirm our telecommunication.
We further confirm communication between you and our Gauteng Claims Hub Claims Assessor, Mr Bokang Kekana regarding your matter. You discussed your matter and you were advised that the other party is no more. As such, you requested that we proceed to stop your Membership.
We apologise for the inconvenience caused.
Connie Serekoeng
Consultant: Customer Care