1 reviews | Active since Jul 2010
no communication
i took out a policy for my grandmother in 2003, never missed a premium, 2 premiums were missed this year, when trying to re-instate the policy, the company wont accommodate me, they are now saying they can only offer me reduced cover, and a higher premium. i wish someone would have atleast called me to inform me of the missed premium. now no one wants to help. i feel its unfair to lose a policy that i have been paying for so long and no claim was ever made.
We refer to your concern.
We confirm that we contacted you and informed you that we will assign to the relevant department to investigate. We will contact you in due course.
Kind Regards
CS.
We refer to your concern.
We confirm that we contacted you and informed you that we will assign to the relevant department to investigate. We will contact you in due course.
Kind Regards
CS.