1 reviews | Active since Oct 2023
No available appointments! 4 weeks to send an email! 3 days before court!
On Tuesday 8 April 2025 i went to legal wise offices in Greenacres, asked to book an appointment, nothing was available at the time. Alternatively requested for email correspondence with legal council so that arrangements could be made going forward. 1. Signed power of attorney letter at the Greenacres office (8April2025) 2. Email correspondence between Legal Wise council, myself and the opposing law firm was to be handed over to Legal Wise council to manage before court date 6 May 2025 a simple email correspondence for a payment arrangement was to be made (email was only sent by Legal Wise council on 2 May 2025). It has taken 4 weeks, I have had to visit the legal wise office three times since. I have had to wait for legal wise council to correspond with me (only on Friday 2 May 2025 an email was recieved notifiying me that a request for an arrangement was sent) I could have sent it myself! I am still waiting for feedback, and the court date is tomorrow!
Disgusting service!
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted you regarding your complaint .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
