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Moeletsi M

1 reviews | Active since Dec 2020

30 Apr 2021, 07:20

Mr Machili

Its the first time in 11 years that I regret joining them,unprofessional and not worth using their services anymore very bad.I had to drive from Cape JHB to try and resolve my matter on my own.it marks 6 Months tomorrow 10/05/21 they are yet to outsource the case to private attorneys.Im thinking if taking legawise to court and are going to cancel my policy with them anytime soon.

0
Replies (2)
LegalWise
LegalWise's reply30 Apr 2021, 11:49
Official
Hi Moeletsi M
 
 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating, we will revert to you.
 
 Thabo Singela
 Consultant: Customer Care 
LegalWise
LegalWise's reply30 Apr 2021, 15:40
Official
Hi Moeletsi M

We confirm that we have investigated your complaint and it was escalated to the Bellville Branch Manager, Jozaandre Booysen . We further confirm that our Bellville Branch Manager has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Thabo Singela
Consultant: Customer Care