SK
Shannon K
1 reviews | Active since Apr 2021
26 Aug 2026, 10:29
Mr kammies
Very u ecceptable behavior from legalwise, when my wife has an inbox problem where she can't receive or email anything but that does not excuse them from calling to to asked, and just now thye send an email that the matter is closed how can you just do that???? When this is a very delicate matter
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Shannon K's updateReviewer Update
27 Aug 2026, 15:11Received a email from Vicky viljoen they have no other choice but to close the file kwnong what I said on this platform, and then stating if where want to take it further and then gave the instructions, omw why and what are we paying for if this is the service we must be a okay with, they never phone back to find out why are we not sending the paperwork back but are quick to close matters, unacceptable
SK
Shannon K's update27 Aug 2026, 15:11
Reviewer Update
Received a email from Vicky viljoen they have no other choice but to close the file kwnong what I said on this platform, and then stating if where want to take it further and then gave the instructions, omw why and what are we paying for if this is the service we must be a okay with, they never phone back to find out why are we not sending the paperwork back but are quick to close matters, unacceptable
LegalWise's replyOfficial
31 Aug 2026, 08:11Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
LegalWise's reply31 Aug 2026, 08:11
Official
Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care