Mr kammies

It's been tricky this year, if you phone them you are on hold most of the time, if you request a call back it takes weeks and when they do decide to call you they ring for a few seconds and if nmthey don't get a hold of you then they don't bother calling back, I love spoken to how many supervisors and team leaders that said they sould call back a second time to try an get a hold of you but it does not happen, they do not even respond to you emails, as a member I am not very happy and are considering canceling my membership now because what are we paying for? One call when they know you need help and then just an email to say they tried getting a hold of you trying is going that extra mile the service is very bad