SK
Shannon K
1 reviews | Active since Apr 2021
10 Jan 2023, 15:57
Mr Kammies
Not up to scratch the service provided currently counselor not giving any feedback at all and non existing.
Helpful (0)
Replies (3)0
Replies (3)
LegalWise's replyOfficial
11 Jan 2023, 08:15Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply11 Jan 2023, 08:15
Official
Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
SK
Shannon K's updateReviewer Update
11 Jan 2023, 15:07I would like someone els to contact us asap like today please we are sitting with heavy situation and the current consultant keeps on making contact with my pregnant wife who is also at work in class, I told her I'm the main member of the medical aid in question and my wife is the dependent all questions come to me I need some help from someone who wants to assist us.
SK
Shannon K's update11 Jan 2023, 15:07
Reviewer Update
I would like someone els to contact us asap like today please we are sitting with heavy situation and the current consultant keeps on making contact with my pregnant wife who is also at work in class, I told her I'm the main member of the medical aid in question and my wife is the dependent all questions come to me I need some help from someone who wants to assist us.
LegalWise's replyOfficial
12 Jan 2023, 08:26Hi Shannon K,
We have contacted you as per your request.
We have advised you that we will request that the Case Management Manager to contact you regarding your files.
Nonhlanhla Kheswa
Consultant: Customer Care
We have contacted you as per your request.
We have advised you that we will request that the Case Management Manager to contact you regarding your files.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply12 Jan 2023, 08:26
Official
Hi Shannon K,
We have contacted you as per your request.
We have advised you that we will request that the Case Management Manager to contact you regarding your files.
Nonhlanhla Kheswa
Consultant: Customer Care
We have contacted you as per your request.
We have advised you that we will request that the Case Management Manager to contact you regarding your files.
Nonhlanhla Kheswa
Consultant: Customer Care