SK
Shannon K
1 reviews | Active since Apr 2021
25 Jan 2022, 10:01
Mr Kammies
The professionalism of people is so degrading I've contacted legalwise with a matter regarding my medical scheme it was send to cape town brand and a consultant was appointed last week already I've phoned yesterday about 6 times and asked how far are we and when does the consultant contact me, I receive a lot os sms I must rate the service but really now, legalwise let my phone rramg 7 sec yes day then said they tried to reach me I'm working while taking out my phone it went dead after 7 sec so is this service at all?
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Replies (2)
LegalWise's replyOfficial
25 Jan 2022, 11:49Hi Shannon K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's reply25 Jan 2022, 11:49
Official
Hi Shannon K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
28 Jan 2022, 08:42Hi Shannon K
We refer to your complaint.
We Confirm that our senior legal counsellor - Robyn has been in contact with you.
We trust that your concern has been resolved to your satisfaction and we once again apologize for the remiss in service..
Thabo Singela
Consultant: Customer Care
We refer to your complaint.
We Confirm that our senior legal counsellor - Robyn has been in contact with you.
We trust that your concern has been resolved to your satisfaction and we once again apologize for the remiss in service..
Thabo Singela
Consultant: Customer Care
LegalWise's reply28 Jan 2022, 08:42
Official
Hi Shannon K
We refer to your complaint.
We Confirm that our senior legal counsellor - Robyn has been in contact with you.
We trust that your concern has been resolved to your satisfaction and we once again apologize for the remiss in service..
Thabo Singela
Consultant: Customer Care
We refer to your complaint.
We Confirm that our senior legal counsellor - Robyn has been in contact with you.
We trust that your concern has been resolved to your satisfaction and we once again apologize for the remiss in service..
Thabo Singela
Consultant: Customer Care