SK
Shannon K
1 reviews | Active since Apr 2021
12 May 2026, 19:42
Mr kammies
So disappointed in the service from legalwise nowadays you log a call back, they call after 3 days when you busy the phone ring a few times and they don't even attempt to call you back, and the last complaint Iaid the manager said they must call back agian but the help is going down the drain thinking of leaving legalwise soon
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Replies (2)
LegalWise's replyOfficial
15 May 2026, 11:21Hi Shannon K,
Thank you for bringing your concerns to our attention.
We confirm that our Customer Care Team has contacted you to address your concern and you did advise that the Legal Counsellor has been in contact with you.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that our Customer Care Team has contacted you to address your concern and you did advise that the Legal Counsellor has been in contact with you.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply15 May 2026, 11:21
Official
Hi Shannon K,
Thank you for bringing your concerns to our attention.
We confirm that our Customer Care Team has contacted you to address your concern and you did advise that the Legal Counsellor has been in contact with you.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that our Customer Care Team has contacted you to address your concern and you did advise that the Legal Counsellor has been in contact with you.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's replyOfficial
15 May 2026, 11:30Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
LegalWise's reply15 May 2026, 11:30
Official
Hi Shannon K,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care