1 reviews | Active since Apr 2021
Mr Kammies
Not sure what is going on but the help is going up in smoke why you have a social media help line and the help is non existence me and my wife only spoke once over the phone and matter between her and a 3rd party and we are are doing what the legal consultants currently lacck in doing up until today thale matter isn't finished, we don't get feedback on of anything was done, we from cape town and the case files gets send to kzn or durban why I don't know it's frustrating atleast I spoke on whatsapp now and the help is non existing I don't know but quick to send payment increases if not contacted by someone competent and willing enough to assist I think we need to relook the legalwise situation now because I'm fed up with this type of help
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Legal Manager. We further confirm that the Legal Department has been in contact with you and your matter is receiving attention.
Please note that your legal counselor will be in contact with you in due course
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Legal Manager. We further confirm that the Legal Department has been in contact with you and your matter is receiving attention.
Please note that your legal counselor will be in contact with you in due course
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Customer Care Department
