SK
Shannon K

1 reviews | Active since Apr 2021

02 Feb 2022, 21:57

Mr

Poor poor poor I contacted them 2 days in a row because I had a court date yesterday and the day before my previous lawyer said he could not attend, and that he Wil send a colleague and just to my surprise I see it's a legal aid lawyer isn't legal aid for people who can't afford representation? But the worst is I had a call from them my phone rang half a rang it was 2 seconds long I screenshot the call and send it to them, and still got the sms they could not get a hold of me up until today I haven't received any contact from legalwise is this what we paying for? Are we just good for payment and the service is becoming worst by the day why make contact when we go on hellopeter

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Replies (1)
LegalWise
LegalWise's reply03 Feb 2022, 13:20
Official
Hi Shannon K

We refer to your above mentioned concern.

We confirm that you have been contacted by both  the Customer Care Department and the Branch and a call appointment has been set for 14:00pm on 03/02/2022.

We apologize for the remiss in service and trust that your concern has been addressed accordingly.

Thabo Singela
Consultant : Customer Care