SK
Shannon K
1 reviews | Active since Apr 2021
02 Jun 2022, 11:31
Mr
I have tried for a consultant to call me back from early this morni g I get trough and they take my details and just now my phoned didn't even ring once a masg they tried is this the help we can expect? And the matter is urgent the other they my matter was send to a different province
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Replies (2)
LegalWise's replyOfficial
02 Jun 2022, 16:57Hi Shannon K
We refer to the above mentioned concern.
We confirm that our Customer Care department tried calling you with no success.
Kindly advise of a more suitable time for us to contact you.
Thabo Singela
Consultant : Customer Care.
We refer to the above mentioned concern.
We confirm that our Customer Care department tried calling you with no success.
Kindly advise of a more suitable time for us to contact you.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply02 Jun 2022, 16:57
Official
Hi Shannon K
We refer to the above mentioned concern.
We confirm that our Customer Care department tried calling you with no success.
Kindly advise of a more suitable time for us to contact you.
Thabo Singela
Consultant : Customer Care.
We refer to the above mentioned concern.
We confirm that our Customer Care department tried calling you with no success.
Kindly advise of a more suitable time for us to contact you.
Thabo Singela
Consultant : Customer Care.
SK
Shannon K's updateReviewer Update
02 Jun 2022, 17:24Good evening I phoned legalwise with my own airtime and time borrowed at work and got assistance, see the post and the time and see the response time that is what I'm talking about only thing that got me heated was I was talking on the whatsapp line with someone and all of a I was speaking to myself for a couple of hours and I mean I could have been jailed, in a emergency and there was no responds at all, but all now is feedback I'm waiting on for my matter, and other thing please address the situation where you are saved as legalwise on my phone and the times it rang shows so 2 seconds does not mean they tried to get a hold of me, I was at work busy earlier today yes but then asked agian to be contacted with no luck.
SK
Shannon K's update02 Jun 2022, 17:24
Reviewer Update
Good evening I phoned legalwise with my own airtime and time borrowed at work and got assistance, see the post and the time and see the response time that is what I'm talking about only thing that got me heated was I was talking on the whatsapp line with someone and all of a I was speaking to myself for a couple of hours and I mean I could have been jailed, in a emergency and there was no responds at all, but all now is feedback I'm waiting on for my matter, and other thing please address the situation where you are saved as legalwise on my phone and the times it rang shows so 2 seconds does not mean they tried to get a hold of me, I was at work busy earlier today yes but then asked agian to be contacted with no luck.