SK
Shannon K
1 reviews | Active since Apr 2021
29 Jun 2022, 07:54
Mr
Morning I don't know what it is but service is lacking on a matter regarding my wife and a certain service provider but why must we as the client keep on calling after the advisor /consultant and stil not get a responds regarding the matter not to happy with the current service not at all and this Stephen never gets in touch.
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Replies (2)
LegalWise's replyOfficial
29 Jun 2022, 08:40Hi Shannon K ,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply29 Jun 2022, 08:40
Official
Hi Shannon K ,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's replyOfficial
29 Jun 2022, 15:19Hi Shannon K,
We confirm that we have investigated your complaint and it was escalated to the Randburg Branch Manager. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Randburg Branch Manager. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply29 Jun 2022, 15:19
Official
Hi Shannon K,
We confirm that we have investigated your complaint and it was escalated to the Randburg Branch Manager. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Randburg Branch Manager. We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department