BL
Bronwin L
1 reviews | Active since Jan 2019
05 Dec 2019, 14:09
More Important Cases???
I have been seeking assistance for over 2 months for a rental issue. The agent blatantly told me that they have more important cases to attend to. Yet every month their debit order goes off my account.
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LegalWise's replyOfficial
23 Dec 2019, 12:00Dear Bronwin L
Thank you for letting us know of the experience you had. We sincerely apologise and have requested our Germiston Paralegal Services Branch Manager, Sibongiseni Mkhulise, to investigate.
We have been advised that our Sibongiseni Mkhulise has contacted you and requested that you provide us with further details relating to your matter. In addition, he will request that our Paralegal Services Legal Counselor contacts you in January 2020 to provide feedback.
Connie Serekoeng
Consultant: Customer Care
Thank you for letting us know of the experience you had. We sincerely apologise and have requested our Germiston Paralegal Services Branch Manager, Sibongiseni Mkhulise, to investigate.
We have been advised that our Sibongiseni Mkhulise has contacted you and requested that you provide us with further details relating to your matter. In addition, he will request that our Paralegal Services Legal Counselor contacts you in January 2020 to provide feedback.
Connie Serekoeng
Consultant: Customer Care
Best regards,
LegalWise's reply23 Dec 2019, 12:00
Official
Dear Bronwin L
Thank you for letting us know of the experience you had. We sincerely apologise and have requested our Germiston Paralegal Services Branch Manager, Sibongiseni Mkhulise, to investigate.
We have been advised that our Sibongiseni Mkhulise has contacted you and requested that you provide us with further details relating to your matter. In addition, he will request that our Paralegal Services Legal Counselor contacts you in January 2020 to provide feedback.
Connie Serekoeng
Consultant: Customer Care
Thank you for letting us know of the experience you had. We sincerely apologise and have requested our Germiston Paralegal Services Branch Manager, Sibongiseni Mkhulise, to investigate.
We have been advised that our Sibongiseni Mkhulise has contacted you and requested that you provide us with further details relating to your matter. In addition, he will request that our Paralegal Services Legal Counselor contacts you in January 2020 to provide feedback.
Connie Serekoeng
Consultant: Customer Care
Best regards,