KR
Keith R
1 reviews | Active since Feb 2010
21 Jan 2021, 14:38
Months to resolve a simple issue
Months to resolve a simple issue - I logged an issue in Oct 2020. Nadine the legal advisor was assigned. Communication has been infrequent and I do not get timeous responses to emails. All I need to do is resolve an incorrect bill with MTN. What is legal wise doing about this??
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LegalWise's replyOfficial
21 Jan 2021, 16:15Hi Keith
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and we will revert to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and we will revert to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply21 Jan 2021, 16:15
Official
Hi Keith
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and we will revert to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint. We apologise for the experience you had with our service.
We are investigating and we will revert to you.
Connie Serekoeng
Consultant: Customer Care