1 reviews | Active since Jun 2017

12 Jun 2017, 14:51

Mislead by call centre agent

<p>I took out a Platinum membership policy with Legalwise because the call centre agent informed me that this would cover me regarding legal issues pertaining to gaining access to my child.</p> <p>I have now found out that this isn't true and that legalwise doesn't cover such cases. </p> <p>Basically I've wasted the money spent on premiums and phone calls and the time it's taken me to send emails that never get rep**** to.</p> <p>As it's not yet been 3 full months since I took out the policy, I think it's only fair that my money is returned to me as I was Mislead and none of my emails were responsible dedicated to when I enquired about this.</p>

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Replies (1)
LegalWise
LegalWise's reply13 Jun 2017, 10:45
Official

We acknowledge receipt of your concern.

Kindly provide us with your details to enable us to investigate your concern and revert.

Kind Regards

CS.