1 reviews | Active since Feb 2017

02 Aug 2017, 08:29

Membership cancellation

<p>I told legalwise to terminate my membership telephonically and they told me to send them an email to cancel my membership and I so did but funny there was no response and they're still debiting my account</p> <p>I don't want anything from Legalwise anymore as they've failed to help me previously when I wanted their help. I want a refund for this month</p>

0
Replies (3)
LegalWise
LegalWise's reply02 Aug 2017, 15:09
Official

We acknowledge receipt of your concern with reference number 20609.

We confirm that we have escalated your concern to the Cancellations department for investigation. We will contact you in due course.

Kind Regards

CS.

's update06 Oct 2017, 09:05
Reviewer Update
Why is Legalwise still debiting my account while I've cancelled the membership? They've sent me cancellation letter previously but they're still taking my money... I want nothing but my money back, I am no longer part and parcel of Legalwise
LegalWise
LegalWise's reply13 Oct 2017, 15:19
Official

We refer to your concern.

Kindly note that your concern is receiving attention. We will revert in due course.

Kind Regards

CS.