TG
Thomas G
1 reviews | Active since Aug 2013
25 Feb 2025, 12:37
Long over due labour matters
I've been balling with labour cases and 1 civl case I reported the one labour matter on the 9th of october 2024 when I was fired over resignation I asked legalwise for help I have told them van only pick up phone at lunch time but they don't respond. Case matter wf*** I'm still waiting for response for last email sent last week. Asking them weres the appointed lawyer have they phoned my old company to request the irp5, proof they paid my 15 days leave into account etc. Still no out come. I would like a manager or someone else to phone me about this matter this is poor service. T. V. Add states you'll get a very good lawyer to win cases it's just another big **** until proven wrong
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Replies (2)
LegalWise's replyOfficial
04 Mar 2025, 08:39Hi Thomas,
We refer to your above mentioned concern.
Kindly provide Customer Care with your Membership or ID number.
Nonhlanhla Kheswa
Consultant : Customer Care.
We refer to your above mentioned concern.
Kindly provide Customer Care with your Membership or ID number.
Nonhlanhla Kheswa
Consultant : Customer Care.
LegalWise's reply04 Mar 2025, 08:39
Official
Hi Thomas,
We refer to your above mentioned concern.
Kindly provide Customer Care with your Membership or ID number.
Nonhlanhla Kheswa
Consultant : Customer Care.
We refer to your above mentioned concern.
Kindly provide Customer Care with your Membership or ID number.
Nonhlanhla Kheswa
Consultant : Customer Care.
LegalWise's replyOfficial
12 Mar 2025, 10:19 Hi Thomas,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted the member but was unable to reach the member an email has been sent to member .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted the member but was unable to reach the member an email has been sent to member .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply12 Mar 2025, 10:19
Official
Hi Thomas,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted the member but was unable to reach the member an email has been sent to member .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor has contacted the member but was unable to reach the member an email has been sent to member .
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department