ZE
Zunaid E
1 reviews | Active since Feb 2020
22 Apr 2020, 15:46
Legawise false again in doing what they ask you to pay for, and that legal representation...
After all this evidence provision and simply seeking attorney representation, Bokang and Legalwise refuse to assist me...
Wow that's what Legalwise 6 year policy will get you... Bad business institution when seeking legal representation...
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Replies (2)0
Replies (2)
LegalWise's replyOfficial
22 Apr 2020, 16:11Hi Zunaid E
We refer to your complaint, we are sorry for the experience you had with our service.
We are investigating and will revert to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint, we are sorry for the experience you had with our service.
We are investigating and will revert to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply22 Apr 2020, 16:11
Official
Hi Zunaid E
We refer to your complaint, we are sorry for the experience you had with our service.
We are investigating and will revert to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint, we are sorry for the experience you had with our service.
We are investigating and will revert to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
29 Apr 2020, 09:14Hi Zunaid E
We refer to your complaint and thank you for giving us time to investigate.
We confirm that the we investigated your complaint and requested our Gauteng Senior Claims Assessor, Harry Maphalle to assign a Claims Assessor to contact you. We are advised that our Claims Assessor Bokang Kekana contacted you and discussed your complaint. Furthermore, you were told to submit your written representations regarding your claim to our Bokang Kekana for further assistance.
Please do not hesitate to contact us for clarity in your matter.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and thank you for giving us time to investigate.
We confirm that the we investigated your complaint and requested our Gauteng Senior Claims Assessor, Harry Maphalle to assign a Claims Assessor to contact you. We are advised that our Claims Assessor Bokang Kekana contacted you and discussed your complaint. Furthermore, you were told to submit your written representations regarding your claim to our Bokang Kekana for further assistance.
Please do not hesitate to contact us for clarity in your matter.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply29 Apr 2020, 09:14
Official
Hi Zunaid E
We refer to your complaint and thank you for giving us time to investigate.
We confirm that the we investigated your complaint and requested our Gauteng Senior Claims Assessor, Harry Maphalle to assign a Claims Assessor to contact you. We are advised that our Claims Assessor Bokang Kekana contacted you and discussed your complaint. Furthermore, you were told to submit your written representations regarding your claim to our Bokang Kekana for further assistance.
Please do not hesitate to contact us for clarity in your matter.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and thank you for giving us time to investigate.
We confirm that the we investigated your complaint and requested our Gauteng Senior Claims Assessor, Harry Maphalle to assign a Claims Assessor to contact you. We are advised that our Claims Assessor Bokang Kekana contacted you and discussed your complaint. Furthermore, you were told to submit your written representations regarding your claim to our Bokang Kekana for further assistance.
Please do not hesitate to contact us for clarity in your matter.
Connie Serekoeng
Consultant: Customer Care