LS
Lionel S

1 reviews | Active since Dec 2011

21 Feb 2024, 11:53

LEGALWISE - **** ROYALE

1. Had Legalwise for many years. 2. Put in claim against builder who ran away between R 100k-R 150k 3. After a year - Legalwise lost all certified copies of proof documents handed to them. 4. They wanted copies to proceed - gave copy of certified file to them. 5. After a year - Legalwise lost file again. 6. 4 years later, while i was deployed overseas, they requested copies of file again.... I requested my wife to drop off copies with them.... they said copier not working and asked for originals, said will make copies and return originals... 7. After 6 months, when i returned and queried status of claim.... 8. Legalwise lost file for 3rd time with all originals.... 9. I brought in the 2nd contractor at my cost to provide Legalwise with new statements...... done.

10. now 10 years later Legalwise got a new lawyer to handle claim as their previous lawyer had closed practice and emigrated after he billed them for 1000's of rands and did nothing. 11. In past 6 months, their new lawyer has billed them for R7.5K and now wants to get another evaluator to evaluate cost of completing the building which is going to take another year or 2.

I am still left with NOTHING because LEGALWISE IS MANAGED BY IDIOTS. I NOW WANT TO SUBMIT A NEW CLAIM AGAINST LEGALWISE TO SUE LEGALWISE. THEY SAY, THE POLICY DOES NOT ALLOW.

NEVER TAKE OUT A POLICY WITH LEGALWISE.....THEY ARE A ****. I prefer they return my installments paid to them over the years or pay for my claim themselves and let me walk away. NEVER TAKE OUT A POLICY WITH LEGALWISE.....THEY ARE A ****.

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Replies (3)
LS
Lionel S's update21 Feb 2024, 14:37
Reviewer Update
Legal wise is an epitomy of the ******* SA Gov with no sense of accountability.
I WANT MY MONEY BACK. YOU ARE A FINE EXAMPLE OF WHAT THE SA Gov represents.... *******ion with no accountability but play hide and seek. Promises to return calls never happen. Their license to operate must be revoked.
LegalWise
LegalWise's reply21 Feb 2024, 14:52
Official
Hi Jay J

We refer to your above-mentioned concern

We are sorry for the experience you received with our service.

We have escalated your concern and same will be investigated accordingly.

Please expect a call from our Case Manager.

Thabo Singela:
Customer Care Department.
LS
Lionel S's update25 Feb 2024, 12:29
Reviewer Update
Legalwise take *******ion to a whole new level .
This is their private response to me in private SMS ....

Legalwise: We confirm that your complaint has been finalised and that we do not intend to take any further action. Please contact Customer Care on 0861...... or the relevant Oumbudsman should you wish to escalate your complaint ,
YOU SHOULD HAVE AT LEAST SUPP**** THE CONTACT DETAILS OF THE RELEVANT OUMUDSMAN....
YOU *****ED DOGS.....
MAY THE FLEAS OF A THOUSAND CAMELS INFEST YOUR ARMPITS

NEVER EVER WASTE YOU MONEY ON THESE ******,