JT
Jacqui T

1 reviews | Active since Jul 2018

30 Jul 2018, 11:12

Legalwise Platinum disgrace!!! Money making Organization!! RIPP OFF'S!!! STAY AWAY FROM THEM!!

I have been a member for 6 years, also took out a platinum policy for my ailing dad and paid for 9 years combined. They arranged for my dad to get a Will. But Trevor, that works for the call centre lost my dads original will. The attorney they refered me too said it would cost 14000 rands to get a condemnation from the high court since they lost the original. They , Legalwise, refused to pay, even though THEY lost the Will, instead Exandrie, the manager, adviced me to LIE to the master and tell them that my dad died without a will...what a joke, your legal company advisor, advising you to LIE, to the LAW...? meanwhile in ALL my years with them, i NEVER skipped a payment for me or my dad once, NEVER claimed for an attorney or Lawyer, cos i am a law abiding citizen. Then i asked them to get my money back 7500 from a person that owed me, BEAUTY( manager) and BELINDA at the Florida branch informed me that it was a waste to get an attorney to get my money... LEGAL WISE PLATINUM, IS NOTHING BUT A JOKE, AND A COMPANY THAT WANTS YOU TO CONTRIBUTE TO THEM LIKE THEY YOUR CHARITY!!; their TV ad is misleading, cos you NEVER see and attorney. My experience with this company has been, depressing, hurtful, heart-breaking and very, very sad. I was given a reference number, promising me that they would look into my complaint, and get back to me, that was almost SIX WEEKS AGO!!!! to date, i have heard NOTHING. the staff promise to call you back, but they NEVER do

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Replies (3)
LegalWise
LegalWise's reply31 Jul 2018, 15:59
Official

Dear Sir/Madam

We acknowledge receipt of the concerns raised.

Please note that we have logged a query on your behalf with reference number 25421, we will be in contact with you as soon as possible.

Kind Regards

CS.

JT
Jacqui T's update02 Aug 2018, 11:20
Reviewer Update
Excuse my sceptism, but, in all my experience over the years with Legalwise Platinum, i wont hold my breath in waiting for a responce or reply...guess we will just have to wait and see.
JT
Jacqui T's update09 Aug 2018, 12:17
Reviewer Update
I was promised a reply within 48 hours by Connie, as she stipulated her turn around time for investigations into complains was 48 hours. To date, i am still waiting...this is OVER a week. Seems like i was right. Thats why i will do everything in my power to ley the public know about Legalwise Platinum and their disgusting, ripp- off ****s.