LegalWIse needs to be reviewed by the Ombudsman!!!! ******** !!!!

This is going to be a shocking review as I am angry and in shocked for being misled for more than a year and all Legalwise is doing is: TAKING MY MONEY KNOWING THEY CAN NOT HELP ME

I am a platinum Policyholder and pay R280 p/m (my acc nr: ***). I contacted Legalwise in 2020 seeking assistance - for an uncontested divorce. I was told before they would never clarify if they can help me or not (I am married to an American) I will need to first pay them for 6 months before they will even hear my case. I stopped paying because I felt that Legalwise's transparency to something so simple - yes we can help you or; no we cant . It has been a hide-and-seek process. I was then contacted by an agent and assured that they will be able to assist me as it is uncontested and I gave all the info through. I wanted to have the marriage annulled as it is not a marriage, but I was ****med.

So I to my shock now had to start paying from scratch - the previous payments now don't count!!!!! now almost 2 years later I only discovered after going to the Magistrates Court in absolute desperation - I found out that LegalWise KNEW that they will not be able to help me - and they have been taking my money knowing that they wrote their terms and conditions that I will also lose all those premiums.

I am angry and disgusted and want everyone to see what LegalWise is actually doing to people. My elderly mother paid my premies with her pension money as I was dumped in a shelter by this "husband" after he reversed my credit cards.

I want South Africans to know - that they are not honest. They don't help - they just take. I could have used that money to get a proper lawyer and not a flimsy exchange of nonsense and empty promises