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Nomzamo N
1 reviews | Active since Dec 2019
01 Dec 2021, 13:52
Legalwise is not a good company to join you will regret it
I have a case for 2019 December, Legalwise doesn't know what they are doing I'm sick and tired now about this company really someone can help. When I call them for feedback they won't tell u the reality story even branch managers I don't trust this case will be sorted, their job is not professional it's like students are working for this company. Most of tines they'll say we going to send docs for signature or they'll tell u to go to the branch but so many times I explain to them I'm particularly blind I can't be up and down because I use transportation which they will not refund me for being up and down. I regret why I joined it not worth it not safe at all
Helpful (0)
Replies (4)0
Replies (4)
LegalWise's replyOfficial
02 Dec 2021, 08:45Hi Nomzamo N
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's reply02 Dec 2021, 08:45
Official
Hi Nomzamo N
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
NN
Nomzamo N's updateReviewer Update
06 Dec 2021, 17:48All lies here on social media act professional like you'll going to sort this matter or investigate from 2019 to date still investigating what I see is that Legalwise doesn't know what they doing I'm fed up now regretting why I joined such company, I wrote on the 01 December up until today no one I mean no one has phone to find out, Legalwise doesn't care about the clients any more, how about my money u deduct every month I'm not happy at all I wish someone to intervine
NN
Nomzamo N's update06 Dec 2021, 17:48
Reviewer Update
All lies here on social media act professional like you'll going to sort this matter or investigate from 2019 to date still investigating what I see is that Legalwise doesn't know what they doing I'm fed up now regretting why I joined such company, I wrote on the 01 December up until today no one I mean no one has phone to find out, Legalwise doesn't care about the clients any more, how about my money u deduct every month I'm not happy at all I wish someone to intervine
LegalWise's replyOfficial
07 Dec 2021, 08:03Good Morning Nomzamo N
We refer to your above mentioned concern and we apologise for the delay in service .
We are currently looking into this matter and we promise to revert to you once we have concluded the investigation.
Our Customer Care team will also contact you shortly to discuss the above.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we apologise for the delay in service .
We are currently looking into this matter and we promise to revert to you once we have concluded the investigation.
Our Customer Care team will also contact you shortly to discuss the above.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply07 Dec 2021, 08:03
Official
Good Morning Nomzamo N
We refer to your above mentioned concern and we apologise for the delay in service .
We are currently looking into this matter and we promise to revert to you once we have concluded the investigation.
Our Customer Care team will also contact you shortly to discuss the above.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we apologise for the delay in service .
We are currently looking into this matter and we promise to revert to you once we have concluded the investigation.
Our Customer Care team will also contact you shortly to discuss the above.
We appreciate your patience.
Thabo Singela
Consultant : Customer Care.
NN
Nomzamo N's updateReviewer Update
08 Dec 2021, 09:18Thank you to this page Hello Peter's otherwise I would've been attended by Legalwise let's hope this is the last time I write on this page complaining about their services. Legalwise just prove to this page now that u learnt and starting over to do professional job can't wait for this case to be finalized.
NN
Nomzamo N's update08 Dec 2021, 09:18
Reviewer Update
Thank you to this page Hello Peter's otherwise I would've been attended by Legalwise let's hope this is the last time I write on this page complaining about their services. Legalwise just prove to this page now that u learnt and starting over to do professional job can't wait for this case to be finalized.