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Nomzamo N

1 reviews | Active since Dec 2019

08 Apr 2021, 12:25

Legalwise is a very bad company u can think of

Not happy at all about the services of Legalwise unprofessional & bad with communication with their clients, most of time I have to come and write here on social media to be assisted by them. I still have a case for 2019 December worse part they'll will never give u a follow up unless u call them. If someone really need to join pls don't u will regret it talking from experience. I'm partially blind they only make me up and down signing papers only, if anyone know another great company then Legalwise please let me know because its seems as I'm waist my money joined this provider. My matter was my neighbor's retaining wall fell into my property and damaged my yard everytime when rains I have to stressed just imagine the blind person like me, I thought I'm in a good hands

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Replies (4)
LegalWise
LegalWise's reply09 Apr 2021, 12:47
Official
Dear  Nomzamo N

Thank you for bringing this matter to our attention. 

We will investigate and respond as soon as possible. 

Nonhlanhla Kheswa
Customer Care Department 
NN
Nomzamo N's update12 Apr 2021, 11:21
Reviewer Update
Everytime when I write here always call and promise me to finalize these matters but not 2019 issue to date really what the problem, Legalwise has a very poor services and bad communication I feel so irritated now because every month they make sure they deduct money.
NN
Nomzamo N's update10 May 2021, 13:51
Reviewer Update
Since today Legalwise never communicate or call me to find out really I don't know what to do with this bad company with bad services & communication skills. I just wish the can pay me back all the debt since I joined because I don't get any help except frustration and stress. Case from 2019 December up to today no way forward, I give up with Legalwise
LegalWise
LegalWise's reply10 May 2021, 16:50
Official
Hi Nomzamo N
 
 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating, we will revert to you.
 
 Thabo Singela
 Consultant: Customer Care