YS
Yanga S
1 reviews | Active since Feb 2020
18 Feb 2020, 12:48
Legalwise is a ****, do not sign with Legalwise!
After paying legalwise platinum from almost 2011/2012 today 2020/02/18 I was told consulting with one of their consultants I will not be able to receive help...after so long? Legalwise is a **** and a ******* legal insurer they will leave you in the deep exactly when the need for them arises. Do not sign with Legalwise
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Replies (2)0
Replies (2)
LegalWise's replyOfficial
24 Feb 2020, 15:08 Hi Yanga S
We are sorry for the experience you had with our service.
We called the number that you provided without success. We have sent an e-mail to the address provided requesting further details in order for us to investigate and get back to you.
Connie Serekoeng
Consultant: Customer Care
We are sorry for the experience you had with our service.
We called the number that you provided without success. We have sent an e-mail to the address provided requesting further details in order for us to investigate and get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply24 Feb 2020, 15:08
Official
Hi Yanga S
We are sorry for the experience you had with our service.
We called the number that you provided without success. We have sent an e-mail to the address provided requesting further details in order for us to investigate and get back to you.
Connie Serekoeng
Consultant: Customer Care
We are sorry for the experience you had with our service.
We called the number that you provided without success. We have sent an e-mail to the address provided requesting further details in order for us to investigate and get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
05 Mar 2020, 15:32Hi Yanga S
We are sorry to hear about your experience with us.
We have escalated your matter to the Manager of the Queenstown Paralegal Services Branch. We confirm that our Nomthandazo Mkhize attempted to contact you without success. We further confirm that you have been contacted by our Customer Care Consultant, Ms Connie Serekoeng, wherein you discussed your complaint and clarity was provided.
Our offices remain committed to assisting you and we once again apologise for any remiss in our service.
Connie Serekoeng
Consultant: Customer Care
We are sorry to hear about your experience with us.
We have escalated your matter to the Manager of the Queenstown Paralegal Services Branch. We confirm that our Nomthandazo Mkhize attempted to contact you without success. We further confirm that you have been contacted by our Customer Care Consultant, Ms Connie Serekoeng, wherein you discussed your complaint and clarity was provided.
Our offices remain committed to assisting you and we once again apologise for any remiss in our service.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply05 Mar 2020, 15:32
Official
Hi Yanga S
We are sorry to hear about your experience with us.
We have escalated your matter to the Manager of the Queenstown Paralegal Services Branch. We confirm that our Nomthandazo Mkhize attempted to contact you without success. We further confirm that you have been contacted by our Customer Care Consultant, Ms Connie Serekoeng, wherein you discussed your complaint and clarity was provided.
Our offices remain committed to assisting you and we once again apologise for any remiss in our service.
Connie Serekoeng
Consultant: Customer Care
We are sorry to hear about your experience with us.
We have escalated your matter to the Manager of the Queenstown Paralegal Services Branch. We confirm that our Nomthandazo Mkhize attempted to contact you without success. We further confirm that you have been contacted by our Customer Care Consultant, Ms Connie Serekoeng, wherein you discussed your complaint and clarity was provided.
Our offices remain committed to assisting you and we once again apologise for any remiss in our service.
Connie Serekoeng
Consultant: Customer Care