Legalwise failure

I lodged a formal complaint with the Motor Industry Ombudsman of South Africa (MIOSA) — regarding an accident-damaged Toyota vehicle more than a year ago. Despite submitting all required documents and following up several times, I’ve received no outcome or response for months. I am extremely disappointed that both MIOSA and LegalWise, through whom my case was managed, have failed to provide meaningful feedback or assistance. As a consumer, I’m exercising my rights under the Consumer Protection Act and have now escalated this matter to the National Consumer Commission (NCC) and Consumer Goods & Services Ombud (CGSO) for review. I share this to highlight how consumers can be left without answers even after following proper channels. Truly dissapointing on the 1 occasion LegalWise South Africa is needed they could not assist . LegalWise South Africa@TheNCCSA @CGSOSouthAfrica #ConsumerRights #SouthAfrica #MIOSA #LegalWise #NCC #CGSO #ConsumerProtection #Accountability