ZE
Zunaid E

1 reviews | Active since Feb 2020

25 Feb 2020, 10:25

Legalwise failed to assist me as a 6year client.

I Zunaid Essacs was dimissed from ex employee Dsv via unfair dismisal. Ive been with Legalwise over 6 years and the time of dismisal. Never defaulted in payments. After my Arbitration case which i lost against DSV, Legalwise refused to assist me with taking my case to Labour Court and left me with a rejection representation and was of absolutely no help to me as a Legal practice. They have been debiting thr installments ever since and never responded to my dispute emails for their representation on my case to this day. As a Legal practice they have failed me and left me in the dark while i pay them for a service i never ever recived. As a Legal firm they should be bard from this name as they never held up to the contract promise neither legal obligations.

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Replies (4)
ZE
Zunaid E's update25 Feb 2020, 13:16
Reviewer Update
I Zunaid Essacs was dimissed from ex employer Dsv via unfair dismisal mid last year. Ive been with Legalwise over 6 years at the time of dismisal. Never defaulted in payments. After my Arbitration case which i lost against DSV with no Legalwise Attorney present, Legalwise refused to assist me with taking my case to Labour Court and left me with a rejection representation and was of absolutely no help to me as a Legal practice. They have been debiting the
installments ever since and never responded to my dispute of their rejection via emails for their representation on my case to this day. As a Legal practice they have failed me and left me in the dark while i pay them for a service i never ever recived. As a Legal firm they should be bard from this name as they never held up to the contract promise neither their legal obligations. I will be posting this complaint via social media as well...
Contact number ***. Email: ***.
ZE
Zunaid E's update25 Feb 2020, 13:23
Reviewer Update
I Zunaid Essacs here by inform all that LegalWise abandoned me as a 6 year client and failed to represent me in Labour court yet they promote it all over that they offer Labout Court representation.
ZE
Zunaid E's update27 Feb 2020, 22:51
Reviewer Update
Even with this matter being broad casted Legalwise still didnt even have the courtesy to actually call me and let me answer their call attempt, not make the call ring once then hang up... This is very bad business... This is the worst service if ever received from a policy cover...



LegalWise
LegalWise's reply03 Mar 2020, 15:10
Official
Hi Zunaid E

Thank you for bringing this to our attention.

We are investigating and will get back to you.

Connie Serekoeng
Consultant: Customer Care